start of contentWays to Pay Your Rent
ways to pay your rent
There are a number of ways you can pay your rent, including by Direct Debit and online payments.
Your tenancy conditions say that you must pay your rent every week for the following week. It is important that you decide how to pay your rent before you move in to your new home.
At any time you can check your balance online.
Direct debit We would prefer you to pay your rent in this way. It avoids queuing, postage and paperwork, and it takes the hassle out of paying your rent on time. If you want to pay by direct debit, you can get an application form from your Local Service Centre or by phoning our Contact Centre on 020 8430 2000.
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Direct Debit Application Form
Over the internet You can also pay by debit card online using the Online Payments service.
Internet banking If you have internet access to your bank account you can pay your rent via internet banking.
If you wish to pay your rent in this way you will need the following details;
Our bank details
London Borough of Newham Income Account
Co-operative Bank PLC
1-3 South Street
Romford
Essex
RM1 1XB
Sort Code: 08-90-11
Account Number: 61165515
You will also need to quote your full 10 digit account number. Allpay Card Scheme This is where you can pay at the post office or other local retail outlets. Find your nearest post office.
You will be given a payment card so that you can make cash rental payments at any outlet in the country that displays the Allpay, PayPoint or Payzone symbols.
Standing order If you want to pay by standing order, you can get an application form from a Local Service Centre or from the Rent Service Unit on 020 8430 2000. It is important that if you pay in this way, you tell your bank immediately of any changes to the rent you have to pay.
Over the phone You can pay over the phone using a debit or credit card by calling the Call Centre on 020 8430 2000 and asking for 'Payments'. Payments will be authorised while you wait so you know that the payment has gone through.
Direct from your pay If you work for us or have retired from a job with us, you can pay your rent direct from your salary or pension. If you would like more information, telephone 020 8430 2000 and ask for the Rent Service Payments Section.
By cash or cheque You can also pay by cash or cheque at some Local Service Centres.
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